FAQs
Product
Should I take Staphaid Capsules with food?Can I take Staphaid Capsules every day?Are Staphaid Capsules Gluten Free?See More >Automatic Refills
What are Automatic Refills?How often will my refills ship?How do I cancel, skip, or pause my refills?Shipping & Delivery
Does Staphaid offer free shipping?Where do you ship to?When will my order ship?See More >Ingredients & Science
What’s in Staphaid?How does Staphaid work?Does Staphaid treat staph or MRSA infections?See More >All questions
Product
Should I take Staphaid Capsules with food?
You can take Staphaid capsules with or without food but we recommend taking them with food.
Can I take Staphaid Capsules every day?
Yes, and we recommend taking them every day for at least 3 months to achieve full effect.
Are Staphaid Capsules Gluten Free?
Yes we are happy to say all Staphaid Capsules are gluten free.
Are Staphaid Capsules Vegan?
Yes, our Staphaid capsules do not contain any gelatin or any ingredients from animals, making them vegan.
When will I feel something?
We recommend taking them every day for at least 3 months to achieve full effect. The timeline for experiencing the benefits of Staphaid can vary from person to person. Some individuals may notice improvements within days or weeks, while for others, it may be more gradual. Consistent daily use is essential for the best results.
What if I currently have an infection?
See a doctor right away. Staph and MRSA infections can be serious, especially with an existing condition.
Staphaid is a daily supplement. It is not a treatment for any infection and is not a substitute for medical care.
Staphaid is a daily supplement. It is not a treatment for any infection and is not a substitute for medical care.
Automatic Refills
What are Automatic Refills?
Automatic Refills ship your Staphaid on a schedule so you never run out, at our best price, with a FREE $70 Starter Kit in your first shipment and a surprise gift in every refill. Skip, pause or cancel online anytime. [V: new answer built from site copy — Brad to approve]
How often will my refills ship?
Every bag is a 30-day supply, so refills ship based on your bundle: every month for Buy One, every 3 months for Buy 2, Get 1 Free, and every 5 months for Buy 3, Get 2 Free. [V: new answer built from site copy — Brad to approve]
How do I cancel, skip, or pause my refills?
Online, anytime. Log in to your account and open your subscription to skip a shipment, pause or cancel. No phone call needed. If you get stuck, our customer care team is happy to help. [V: confirm the account → subscription path on a test subscription]
Shipping & Delivery
Does Staphaid offer free shipping?
Yes. Shipping is free on US orders of $24.99 or more, which covers every bundle. We also run promotional offers from time to time.
Where do you ship to?
We currently ship worldwide.
When will my order ship?
We usually ship same day or next business day.
Do you ship to P.O. boxes?
Yes we do!
Can I track my package?
Once your order ships we send a shipping confirmation email with your tracking information.
How long will it take to get my package?
Once shipped, US orders take 3–5 business days. Worldwide orders can take up to 15–20 business days.
Ingredients & Science
What’s in Staphaid?
Each capsule contains 17 billion CFU from two probiotic strains, Bacillus subtilis and Bacillus coagulans, plus Vitamin C. [V: new answer built from site copy — Brad to approve]
How does Staphaid work?
Staphaid is one daily capsule with two spore-forming probiotic strains (Bacillus subtilis and Bacillus coagulans, 17 billion CFU) and 60 mg of Vitamin C, formulated to support gut and immune health.* Take it with a meal.
Does Staphaid treat staph or MRSA infections?
No. Staphaid is a daily supplement, not a treatment for any infection. If you think you have a staph or MRSA infection, see a doctor right away. [V: new answer built from site copy — Brad to approve]
Can I take Staphaid with antibiotics?
Talk to your doctor or pharmacist before combining any supplement with antibiotics or other medication. They can tell you whether to take them at different times of day. [V: clinician to review]
How is Staphaid different from other spore probiotics?
Staphaid is a proprietary formula: two spore-forming probiotic strains plus Vitamin C, 17 billion CFU in one daily capsule, with every batch third-party tested. [V: new answer built from site copy — Brad to approve]
Is Staphaid OK for kids, older adults or during pregnancy?
Staphaid is made for adults. If you are pregnant or nursing, take medication, have a medical condition, or want to give it to a child, check with your doctor first. [V: clinician-reviewed answer needed]
How long does staph live on surfaces?
Staph can survive on dry surfaces like towels, gym mats and doorknobs for days, and sometimes weeks or longer. Our guide covers how it spreads and how to clean: Staph infections: symptoms, causes and when to see a doctor. [V: new answer built from site copy — Brad to approve]
Is Staphaid third-party tested?
Yes. Every batch is third party tested for purity and potency. [V: new answer built from site copy — Brad to approve]
What is Staphaid free from?
Gluten, dairy, nuts, gelatin & animal ingredients, GMOs, synthetic dyes and synthetic sweeteners. [V: this list and the “5 Reasons” card disagree — Brad to confirm against the COA]
Orders, Returns & Payment
What if I don’t like my Staphaid product after purchasing?
30-Day Money-Back Guarantee. Try Staphaid for 30 days. Not for you? Return your first order within 30 days of delivery for a full refund, even if the bag is open. Just email returns@staphaid.com.
What if I want to cancel my order?
Reach out to our customer care team for any inquiries.
What methods of payment do you accept?
We accept Visa, Mastercard and AMEX, plus PayPal.
Is my credit card info secure?
Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments. [V: rewrite if the store moves off Shopify Payments]
Free Starter Kit
What’s in the Free Starter Kit?
Your first Automatic Refills shipment comes with a FREE Starter Kit, a $70 value: a First Aid Kit + 80 Bandages ($25), 360 Pimple Patches ($25), a Hot Cold Pad ($15) and the Daily Wellness Guide ($5). Plus a surprise gift in every refill. [V: Brad to confirm the gift lineup]
Does every order get a Starter Kit?
No. The FREE Starter Kit comes once, in your first Automatic Refills shipment, with no code needed. One-time purchases do not include the kit. [V: new answer built from site copy — Brad to approve]
Can I send Staphaid as a gift?
Add a recipient and a note at checkout and we ship straight to them, with the price left off the packing slip. [NEW: needs Brad’s yes and a gifting app]
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